The platform
Three connected pillars. Ten profit modules. The pillars are where your customers and team work: Customer Ownership Hub, Dealer Command Center and Rooftop Exchange. The ten modules run inside them, each protecting or growing one part of your store.
At a glance
Ten profit modules. One connected operating system. 01 Customer Ownership Hub
Keep every owner connected under your brand.
02 Service Recovery
Win back declined work and missed visits.
03 Recall Revenue
Turn open recalls into booked appointments.
04 Trade Timing / Equity Engine
Start the trade conversation at the right time.
05 Pricing & Compliance Shield
Catch pricing and disclosure issues early.
06 Inventory Accuracy Monitor
Keep every listing accurate and current.
07 Family Garage Expansion
Bring the whole household's vehicles in.
08 Loaner / Pickup-Delivery
Run loaners and concierge without loose ends.
09 Vehicle Trust Certification
Show buyers clear, honest condition.
10 Dealer Community / Owner Club
Give owners reasons to come back.
Customer Ownership Hub Keep customers connected under your brand.
Owners get one dealer-branded place for service, recalls, reminders, offers and household vehicles.
Preview the Ownership Hub Customer Ownership Hub
Keep every owner connected under your brand.
Family Garage Expansion
Bring the whole household's vehicles in.
Dealer Community / Owner Club
Give owners reasons to come back.
Dealer Command Center Turn missed follow-up into assigned action.
Ownership signals and dropped follow-ups become a daily queue with an owner, a reason and a next step.
Preview the Command Center Service Recovery
Win back declined work and missed visits.
Recall Revenue
Turn open recalls into booked appointments.
Trade Timing / Equity Engine
Start the trade conversation at the right time.
Pricing & Compliance Shield
Catch pricing and disclosure issues early.
Inventory Accuracy Monitor
Keep every listing accurate and current.
Loaner / Pickup-Delivery
Run loaners and concierge without loose ends.
Vehicle Trust Certification
Show buyers clear, honest condition.
Rooftop Exchange Buy and sell wholesale inventory, dealer to dealer.
A national marketplace with 24/7 listings, scheduled live auctions, dealer storefronts and private auctions.
Explore Rooftop Exchange 24/7 Marketplace
Timed and Buy Now listings from qualified dealers nationwide.
Scheduled Live Auctions
Weekly national lanes with live and max bidding.
Storefronts & Private Auctions
Your own storefront, plus invite-only sales.
Closing Workspace
Settlement workflow, title, transport and arbitration in one place.
Module detail
What each module solves. M.01 · Customer Ownership Hub
Customer Ownership Hub
Pain point Customer relationships often fade after the sale, and households are rarely connected into one dealership relationship.
What it does Gives owners a private, dealer-branded ownership experience for vehicles, service needs, recalls, household vehicles, trade timing, and dealership engagement.
Used by Owner, household member, service, sales, BDC, management.
Outcome Better owner retention, more connected household vehicles, and stronger post-sale engagement. M.02 · Dealer Command Center
Service Recovery
Pain point Declined repairs, no-shows, and overdue maintenance often fall through the cracks.
What it does Turns missed service opportunities into assigned follow-up workflows.
Used by Fixed ops, service managers, advisors, BDC, GM.
Outcome Recovered service opportunities and stronger service-lane accountability. M.03 · Dealer Command Center
Recall Revenue
Pain point Open recalls do not always become appointments, even when parts and customers are ready.
What it does Tracks recall opportunities, parts readiness, outreach, scheduling, completion, and retention.
Used by Fixed ops, service, BDC, GM.
Outcome More completed recalls and better owner retention. M.04 · Dealer Command Center
Trade Timing / Equity Engine
Pain point Dealerships often miss the right moment to start a trade conversation.
What it does Flags trade timing opportunities based on mileage, ownership cycle, service burden, warranty timing, equity signals, and engagement.
Used by Sales, BDC, GM, dealer principal.
Outcome More timely trade conversations and stronger owner lifecycle management. M.05 · Dealer Command Center
Pricing & Compliance Shield
Pain point Pricing, disclosure, stale listing, fee, and sold-vehicle review items can be missed.
What it does Creates review workflows for pricing and compliance-related items.
Used by Compliance, controller, marketing, sales management, GM.
Outcome Better review discipline, clearer accountability, and stronger audit history. M.06 · Dealer Command Center
Inventory Accuracy Monitor
Pain point Inventory errors create confusion, lost trust, missed leads, and operational drag.
What it does Flags missing photos, stale listings, wrong trim, mileage mismatches, duplicate listings, and status issues.
Used by Inventory, marketing, sales management, compliance, GM.
Outcome Cleaner listings and fewer inventory accuracy gaps. M.07 · Customer Ownership Hub
Family Garage Expansion
Pain point Households often own multiple vehicles, but the dealership relationship stays tied to only one person or car.
What it does Connects spouse, children, parents, business vehicles, and shared vehicle access under one owner relationship inside the Customer Ownership Hub.
Used by Ownership Hub members, BDC, sales, service, management.
Outcome More household retention and more complete owner relationships. M.08 · Dealer Command Center
Loaner / Pickup-Delivery
Pain point Transportation workflows can become fragmented, overdue, or poorly documented.
What it does Coordinates loaners, shuttle rides, pickup/delivery jobs, tasks, condition summaries, and audit trails.
Used by Fixed ops, service managers, advisors, transportation staff, GM.
Outcome Better customer convenience workflows and fewer operational exceptions. M.09 · Dealer Command Center
Vehicle Trust Certification
Pain point Used-vehicle trust depends on clear condition, inspection, and reconditioning communication.
What it does Creates condition summaries, inspection notes, reconditioning status, evidence placeholders, and review workflows.
Used by Sales, service, fixed ops, compliance, GM.
Outcome More transparent vehicle presentation and stronger buyer confidence. M.10 · Customer Ownership Hub
Dealer Community / Owner Club
Pain point Customers often disconnect from the dealership between transactions.
What it does Supports Cars & Coffee events, owner clubs, loyalty programs, service clinics, charity events, and community engagement.
Used by Marketing, sales, GM, dealer principal, Ownership Hub members.
Outcome More dealership engagement and stronger long-term owner connection. See all three pillars working together. A 30-minute walkthrough of the Ownership Hub, Command Center and Rooftop Exchange.
Keep more customers. Recover more opportunities. Move inventory faster — with one dealership platform.
RooftopCommand is an operational monitoring and workflow platform. It does not provide legal advice. Dealerships are responsible for reviewing advertised pricing, fee disclosures, financing disclosures, recall communications, consumer-facing policies, and information-security obligations with qualified legal counsel and security professionals.
